Next Session Starts August 2017!

More than just a dealer academy or school, the NCMi® General Management Executive Program (GMEP) is a practical and comprehensive education program that prepares dealers and managers for long-term automotive careers. Students will review the foundational skills needed for effective leadership, then work with other driven professionals as they learn the benchmarks, metrics and process skills they need to problem solve and increase market share, improve profitability, and guide all parts of the dealership to success.

Class size is limited, and only one dealership in each market is allowed to reserve a seat in this dynamic program. Act now before a competitor takes your spot!


Program Overview

Guarantee of Action (GOA) Process

Attendees develop and regularly monitor at least seven faculty-approved GOA plans following each of the first five training sessions. They are required to report their progress to the class.

Review and critique the dealership’s NCM financial composite

Both faculty and students will review and critique of the dealership’s NCM financial composite to identify opportunities for improvement and track the progress of sales, gross, profitability, personnel productivity and other key metrics.

Variable Operations development initiatives

Integration of certain Variable Operations development initiatives within each of the course sessions. Agenda time will be consistently devoted to this core competency to maximize the profitability of the dealership.

Sessions and Schedule

Meeting every-other-month for a total of six sessions, GMEP students are prepared to positively impact all areas of the dealership, such as Fixed and Variable Ops, marketing and general management.

Session One: Accountability Management and Financial Understanding; Opportunity Management in Variable Operations

Session Two: Service Management; Sales and Gross Planning for Variable Operations

Session Three: Service Management, continued; Introduction to Used Vehicle Management

Session Four: Used Vehicle Management, continued; Digital Marketing and Internet Management

Session Five: Digital Marketing and Internet Management, continued; General Sales Management

Session Six: Financial Services Management; Analysis of Lost Opportunities; SSI and CSI Management; Review of Each Department