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RETAIL PERFORMANCE GUIDELINES FOR FIXED OPERATIONS

MicrosoftTeams-image.pngYour fixed ops is responsible for driving profits on your highest margin items. To ensure the stability of your dealership, having a top-performing fixed ops team is critical. In our report, you will see the industry averages for domestic franchises, volume for import franchises and luxury franchises, as well as a breakdown of your mechanical service department, parts and accessories department, and collision center in the following areas:

  • Sales and Gross Profit
  • Controllable Expenses % of Department Gross
  • Employee Productivity

Each section will further break down into specific line items that allow you to see where your team is growing profits and where they’re losing them. Give your fixed ops a tune-up by providing your team with achievable benchmarks and zero room for excuses.


RETAIL PERFORMANCE GUIDELINES FOR VARIABLE OPERATIONS

MicrosoftTeams-image (2).pngThe automotive market has faced unique challenges in the past few years, and your variable ops must keep up with the competition. In our report, you will learn the average for domestic franchises, volume import franchises, and luxury franchises in the following areas:

  • Sales and Gross Profit
  • Controllable Expenses
  • Employee Productivity
  • eCommerce
  • Asset Management of Used Vehicles

Each section of the report is broken down into specific line items that identify areas of strength as well as areas where your team is losing profits to the competition. This insight gives your team the proper areas to focus on, realistic numbers based on industry averages, and achievable goals for which they can be held accountable.