NCM Associates

NCM ASSOCIATES

At NCM Associates, our business is knowledge. From in-depth management and leadership training to customized in-dealership consulting, we deliver the knowledge dealers need to take their operations to the next level. As the largest 20 Group provider in North America, we bring business owners together to exchange best practices, ideas, and strategies. And because we know dealership ins and outs, we offer software and web-based management solutions that make day-to-day operations easier. All backed by NCM Benchmark data collected from the thousands of dealers and OEMs we serve across North America. Real numbers, real knowledge and real profits for our clients.

20 GROUPS

CONSULTING

AUTOMOTIVE TRAINING

BUSINESS INTELLIGENCE

DEALER GROUP/OEM PROGRAMS

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LEARN MORE ABOUT NCM'S PRODUCTS AND SERVICES

20 Groups

NCM Associates originated the automotive 20 Group peer collaboration model in 1947 and its effectiveness has been proven time and again over the years. The concept is smart and simple: using Benchmark data as the foundation, we bring together similar, non-competing business owners from a broad cross-section of the country to exchange best practices, experiences, ideas, and strategies.

NCM Institute

Employee retention can be critical to success. Help retain your best employees with automotive training from the NCM Institute, or simply NCMi. Our variable and fixed ops experts—all with successful retail automotive careers—teach small classes to give your employees the attention and focus to quickly learn the automotive best practices needed to run a top-performing and profitable dealership.

Business Intelligence

In the modern automotive industry, there is no shortage of data. Each dealership in your network may be recording, managing, and reporting their data differently than other dealerships in your network. NCM core® was created for automotive OEMs to make enterprise-level reporting holistic, quick, user-friendly, and secure.s to the insights you need.

axcessa

Created by dealers for dealers, axcessa can integrate seamlessly with your DMS. The application updates eight times per-day, providing your entire dealership with real-time analytical reports, charts, and dashboards that highlight trends and anomalies. axcessa makes it easy to review and compare your business metrics against NCM’s automotive benchmarks, and more importantly, hold your team accountable. Best of all, you and your management team can stop spending countless hours creating manual reports that can be unreliable and full of errors.

In-Dealership Consulting

NCM Associates’ professionals are industry experts—many are former dealership owners and executives—each with more than 10 years of experience in retail automotive prior to coming to NCM. Combining their real-world expertise with NCM Benchmark products, our retail coaches will analyze your numbers and processes, and partner with you to develop an action plan to capitalize on your business's strengths and address its weaknesses.

KNOWLEDGE YOU NEED. DATA THAT DRIVES. EXPERIENCE THAT DELIVERS.

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