Drive Success Through Targeted Training, Enhanced Customer Experience, and Strategic Insights
At NCM, we specialize in providing a full range of digital services and training solutions designed to boost your dealership's success. Our training programs cover every aspect of dealership operations, focusing on key areas for growth such as lead management, digital communication, and digital sales operations. With customized workshops and ongoing support, we empower your team to excel in today’s competitive landscape.
Our in-dealership training focuses on key growth areas such as lead management, digital communication, and sales operations. Complementing this, our online training and Kain University provide flexible, self-paced learning, while our Mystery Shopping services drive team performance through coaching and competitive analysis, keeping your dealership at the forefront of the market.
Our digital offerings are specifically tailored for:
With NCM’s comprehensive digital services and training solutions, your dealership will not only enhance key operations but also gain a competitive advantage, ensuring sustained success and continuous improvement in a dynamic market.
NCM’s comprehensive in-dealership training targets growth areas within your teams, covering lead management, digital communication, digital retail and remote selling, recruitment, staff development, and digital sales operations.
Cost: $4,500 per day + instructor travel & meeting costs
Length: 2 or 3-day training sessions followed by 1 or 2-day quarterly visits
Current clients receive customized live web training sessions focused on communication skills, consumer-centric awareness, and effective verbiage. Sessions are recorded for ongoing review and training by management.
Cost: $795 per session
Length: 1 – 2 sessions, 1 hour each, every month
Online University offers on-demand, self-paced training on any device, covering all topics from in-dealership and online training. Ideal for new hires and veterans, the platform is regularly updated to provide ongoing guidance and keep your team ahead of the curve.
Cost: $595 monthly per dealership
Our mystery shopping services drive team performance through coaching, motivate process improvements, and provide insights into competitor strategies, with customizable shops to support training efforts.
Cost: $50 per mystery shop
Length: Recommended 1 internet and 1 phone shop per week
NCM’s Call Coaching offers personalized, virtual support to enhance leadership with a focus on communication, accountability, and empowerment. Tailored to your objectives, this coaching drives swift, effective results and organizational success.
Cost: $75 per 30-minute one-on-one team member coaching session.
NCM axcessa Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt.
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipiscing elit
NCM’s comprehensive in-dealership training targets growth areas within your teams, covering lead management, digital communication, digital retail and remote selling, recruitment, staff development, and digital sales operations.
Cost: $4,500 per day + instructor travel & meeting costs
Length: 2 or 3-day training sessions followed by 1 or 2-day quarterly visits
Current clients receive customized live web training sessions focused on communication skills, consumer-centric awareness, and effective verbiage. Sessions are recorded for ongoing review and training by management.
Cost: $795 per session
Length: 1 – 2 sessions, 1 hour each, every month
Online University offers on-demand, self-paced training on any device, covering all topics from in-dealership and online training. Ideal for new hires and veterans, the platform is regularly updated to provide ongoing guidance and keep your team ahead of the curve.
Cost: $595 monthly per dealership
Our mystery shopping services drive team performance through coaching, motivate process improvements, and provide insights into competitor strategies, with customizable shops to support training efforts.
Cost: $50 per mystery shop
Length: Recommended 1 internet and 1 phone shop per week
